We want you to be happy with every aspect of our services, and that is what we will work for.
Online Coaching Membership
New Members: Much like a live course or coaching clinic, once you’ve accessed the service or materials, we can not issue a refund.
Membership Renewals: When your subscription is automatically charged every year (at the price you originally signed up with), you will have 14 days to cancel and get a refund. After those 14 days, we can not issue a refund.
Manual Membership Renewals: If your subscription did not automatically renew (for example, do to declined credit card), and you had to manually renew your membership. A refund will not be issued once new content has been made available.
Coaching Summit – Las Vegas
Upon request, we’ll provide a refund of your registration fee, minus an administrative fee of $25.00, until on or before June 10, 2015. Refund requests must contain the email address used to purchase the registration and your physical billing address.
Refund requests received after June 10, 2015 and on or before June 24, 2015 will receive a 50% refund, as long as the procedure outlined above is followed. Request for refunds received after June 24, 2015 cannot be provided.
Refunds are generally sent within four to six weeks after the coaching summit has concluded. In the event of an unavoidable cancellation due to an Act of God or other intervening circumstance, no refunds will be issued. Existing registrations will be honored when the event is rescheduled.
Coaching Clinic Deposit
In the event a club must cancel their scheduled coaching clinic, we will work with them to reschedule within our 2015 availability dates. And the non-refundable deposit will be applied to the new date.
If no 2015 rescheduling is possible, 50% of the deposit may be applied to a 2016 clinic (again, within our availability window).
Player Camp
Upon request, we’ll provide a refund of your registration fee, minus an administrative fee of $25.00, until on or before May 20, 2015. Refund requests must contain the email address used to purchase the registration and your physical billing address.
Refund requests received after May 20, 2015 and on or before June 13, 2015 will receive a 50% refund, as long as the procedure outlined above is followed. Request for refunds received after June 13, 2015 cannot be provided.
Refunds are generally sent within four to six weeks after the camp has concluded. In the event of an unavoidable cancellation due to an Act of God or other intervening circumstance, no refunds will be issued. Existing registrations will be honored when the event is rescheduled.